{"id":5319,"date":"2024-03-19T08:47:00","date_gmt":"2024-03-19T08:47:00","guid":{"rendered":"https:\/\/www.compucom.com\/?p=5319"},"modified":"2024-04-06T01:34:17","modified_gmt":"2024-04-06T01:34:17","slug":"digital-innovation-takes-center-stage-at-himss-and-vive-2024","status":"publish","type":"post","link":"https:\/\/www.compucom.com\/digital-innovation-takes-center-stage-at-himss-and-vive-2024\/","title":{"rendered":"Exciting Times in Healthcare: Digital Innovation Takes Center Stage at HIMSS and ViVE 2024"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"border:1px solid rgba(193, 46, 107, 0.3); color:#000018;  font-family:'Poppins'; font-size:14px; line-height: 18px; padding: 10px 2em 10px 10px; display: inline-block;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/05\/cropped-compucom-ico.png\" style=\"margin-top: -40px; float: left; max-width: 60px; border-radius: 50px; box-shadow: 1px 1px 5px 1px #999;\" alt=\"Nancy Outcalt, Sr. Account Executive\"><p style=\"padding-left:6em; margin:0;\"><strong>Nancy Outcalt<\/strong> \u2022\u202fSr. Account Executive<!--<br><span style=\"font-size:11px; color:rgba(0, 0, 0, 0.66);\">{{dc:post:publish_date}}<\/span>--><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>At the beginning of each year, we attend two important healthcare conferences, ViVE and HIMSS. These lively events allow us to come together with a dedicated community of healthcare thought leaders, connect with our existing and future customers, and learn what healthcare providers are prioritizing for the upcoming year.<\/p>\n\n\n\n<p class=\"blog-link\">2024 is an exciting time. A rapid surge in digital transformation over the past few years, spurred by the necessity of dealing with 2020 and the ensuing <a href=\"\/digital-transformation-and-the-rising-expectations-of-patients-as-consumers\" target=\"_blank\" rel=\"noreferrer noopener\">rise of patient expectations<\/a> \u2014 mixed with innovations such as <a href=\"\/the-benefits-of-5g-to-healthcare\" target=\"_blank\" rel=\"noreferrer noopener\">5G<\/a>, <a href=\"\/digital-transformation-and-the-rising-expectations-of-patients-as-consumers\" target=\"_blank\" rel=\"noreferrer noopener\">cloud technologies<\/a>, and <a href=\"\/optimizing-healthcare-it-infrastructure-with-ai\" target=\"_blank\" rel=\"noreferrer noopener\">artificial intelligence (AI)<\/a> \u2014 means that revolutionary improvements in healthcare delivery are not far away.<\/p>\n\n\n\n<p>As I reflect on the many interesting speakers, exhibits, and discussions from ViVE and HIMSS, my main takeaway was the three main goals healthcare providers are focused on for 2024:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Realizing the full benefits of AI to revolutionize healthcare<\/li>\n\n\n\n<li>Enhancing the digital user experience for clinicians and patients<\/li>\n\n\n\n<li>Enabling remote patient care&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Realizing the Full Benefits of AI to Revolutionize Healthcare &nbsp;<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Both ViVE and HIMSS spotlighted AI\u2019s transformative potential in healthcare. The future holds promising advancements in improved patient outcomes and operational efficiency. From aiding personalized treatment and revolutionizing cancer treatment and surgical procedures to more practical applications such as transforming healthcare payment systems, the term AI was on everyone\u2019s lips.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" data-id=\"5322\" src=\"https:\/\/www.compucom.com\/\/app\/data\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-booth-2024.jpg\" alt=\"Nancy Outcalt and Marc Caponegro at HIMSS 2024\" class=\"wp-image-5322\" srcset=\"https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-booth-2024.jpg 540w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-booth-2024-300x300.jpg 300w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-booth-2024-150x150.jpg 150w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-booth-2024-500x500.jpg 500w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-booth-2024-100x100.jpg 100w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" data-id=\"5321\" src=\"https:\/\/www.compucom.com\/\/app\/data\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-2024.jpg\" alt=\"Marc Caponegro at HIMSS 2024\" class=\"wp-image-5321\" srcset=\"https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-2024.jpg 540w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-2024-300x300.jpg 300w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-2024-150x150.jpg 150w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-2024-500x500.jpg 500w, https:\/\/www.compucom.com\/wp-content\/uploads\/2024\/03\/compucom-himss-vive-2024-100x100.jpg 100w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color has-small-font-size wp-elements-2a4748cb9efd3ae79bc596bf7438e6b1\" style=\"color:#aaaaaa\">Nancy Outcalt and Marc Caponegro, Compucom Sr. Account Executives<\/p>\n\n\n\n<p class=\"blog-link\">As a managed services provider (MSP), we were excited to talk to healthcare leaders about the benefits of AI to their staff&#8217;s digital experience and its ability to optimize IT operations. Our experience and automation platform combines <strong>Artificial Intelligence for IT Operations (AIOps)<\/strong> and <strong>Digital Experience Management (XM)<\/strong> to drive transformation, innovation, and continuous process improvement throughout your IT environment. From increasing reliability and performance of devices to faster and more accurate root cause analysis for infrastructure issues, we help ease the burden on IT teams and help healthcare providers go beyond the buzzword to <a href=\"\/optimizing-healthcare-it-infrastructure-with-ai\" target=\"_blank\" rel=\"noreferrer noopener\">real-world AI benefits<\/a>.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Enhancing the Digital User Experience for Healthcare Staff and Patients<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Ongoing workforce shortages and staff burnout were addressed at both ViVE and HIMSS. With ViVE 2024 making nursing leaders a focal point. Interactions with technology shouldn\u2019t add to the burden healthcare workers face. When staff have reliable tablets, smartphones, and laptops, can stay connected to an optimized network, and have technical support when they need it, they have more time to focus on what matters \u2013 their patients.<\/p>\n\n\n\n<p>Compucom\u2019s XM collects useful user experience data, such as endpoint telemetry, service and support metrics, event sensors, targeted surveys, and user sentiment analysis. We generate performance indicators from the data, which are then analyzed against our four dimensions of a successful digital workplace: making sure workers are technology-enabled, self-sufficient, well-supported, and have workplace flexibility. We then measure and improve our services against these dimensions.<\/p>\n\n\n\n<p>Technology failures exacerbate workplace stress. Having XM to monitor digital employee experiences can identify pain points before they become an issue for healthcare staff, lowering stress levels. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Enabling Remote Patient Care<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Ensuring people in remote regions receive the same quality of clinical services as those in urban areas is why there was a big focus on enabling remote patient care at the conferences. &nbsp;<\/p>\n\n\n\n<p>Now that 5G has rolled out, it is starting to revolutionize remote patient care. Telemedicine has faced limitations due to slow internet connections. 5G&#8217;s capabilities allow for improved communication between clinicians and patients with smoother video calls. Remote patient monitoring opens the potential for doctors to access real-time data from monitoring equipment (such as heart monitors) from patients in their homes. &nbsp;<\/p>\n\n\n\n<p class=\"blog-link\">5G phones are now mainstream, and every year, more and more 5G native devices are released. Samsung and Apple offer 5G tablets, and\u202f<a href=\"https:\/\/www.laptopmag.com\/best-picks\/best-5g-laptops\" rel=\"noreferrer noopener\" target=\"_blank\">5G laptops<\/a>\u202fare becoming increasingly available, with Dell, HP, Lenovo, and Samsung all offering them as an option.<\/p>\n\n\n\n<p>We were excited to discuss our recent strategic partnership with T-Mobile for Business Advanced Network Industry Solutions with attendees at the conferences. As healthcare tech leaders investigate 5G private networks to prepare for the future of healthcare, device readiness is a major consideration, and our technology sourcing and device services can help. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Exciting Times for Healthcare<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>I enjoyed connecting with healthcare IT leaders attending HIMSS and ViVE this year \u2014 it was clear that innovation is alive and thriving in healthcare. We are seeing some amazing technological advances that will dramatically improve healthcare access equality and patient outcomes. Advancements that could only be dreamed of are finally coming to fruition. At Compucom, we look forward to partnering with healthcare providers to enable this new reality.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the beginning of each year, we attend two important healthcare conferences, ViVE and HIMSS. These lively events allow us to come together with a dedicated community of healthcare thought leaders, connect with our existing and future customers, and learn what healthcare providers are prioritizing for the upcoming year.<\/p>\n","protected":false},"author":8,"featured_media":5320,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[43],"tags":[61,65,60,38],"class_list":["post-5319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-infrastructure-and-cloud-services","tag-5g","tag-advanced-technology","tag-ai","tag-healthcare"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exciting Times in Healthcare: Digital Innovation Takes Center Stage at HIMSS and ViVE 2024 - Compucom<\/title>\n<meta name=\"description\" content=\"A rapid surge in digital transformation over the past few years means that revolutionary improvements in healthcare delivery are not far away.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.compucom.com\/digital-innovation-takes-center-stage-at-himss-and-vive-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exciting Times in Healthcare: Digital Innovation Takes Center Stage at HIMSS and ViVE 2024 - 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