{"id":4044,"date":"2022-10-31T08:38:00","date_gmt":"2022-10-31T08:38:00","guid":{"rendered":"https:\/\/recomp.5oclock.io\/?p=4044"},"modified":"2024-04-05T23:00:32","modified_gmt":"2024-04-05T23:00:32","slug":"compucom-named-leader-in-2022-isg-future-of-work-services","status":"publish","type":"post","link":"https:\/\/www.compucom.com\/compucom-named-leader-in-2022-isg-future-of-work-services\/","title":{"rendered":"Compucom Named Leader in 2022 ISG Future of Work \u2013 Services and Solutions U.S. Report"},"content":{"rendered":"\n

Report Highlights Compucom\u2019s Key Differentiators of Experience-Focused Services and Strong Device Management<\/h2>\n\n\n\n
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FORT MILL, SC, October 31, 2022 – Compucom, a leading managed IT services provider, was recognized as a Leader in the 2022 ISG Provider Lens\u2122 Future of Work<\/span><\/a> – Services and Solutions report. The report highlights Compucom’s category leadership, due to its experience-focused services portfolio, analytics-driven mindset and device management capabilities.<\/p>\n\n\n\n

\u201cThe employee experience has gone through unprecedented change the past couple of years,\u201d said Mick Slattery, Compucom CEO. \u201cThe pandemic accelerated the move to more remote and hybrid work hastening the need to upgrade tech and improve the employee experience. Compucom has been at the intersection of providing the best-distributed technology and digital workplace solutions for our customers for more than three decades.\u201d<\/p>\n\n\n\n

According to Information Services Group (ISG), Compucom is a leader in the highly competitive managed service provider (MSP) space for both Large Accounts and Midmarket categories. ISG noted the company\u2019s focus on overall employee experience as a strong element of the rating.<\/p>\n\n\n\n

\u201cCompucom\u2019s capabilities around device lifecycle management, deployment, maintenance and support services provide employee experience-, satisfaction- and productivity-focused outcomes for clients,\u201d said Mrinal Rai, ISG principal analyst. \u201cIts strong presence in the U.S. is a strong factor contributing to its leadership position in the ISG Provider Lens report.\u201d<\/p>\n\n\n\n

The company also has a strong analytics-driven mindset, ISG noted. Compucom leverages data from devices, operating systems and applications through telemetry and combines this data with employee survey responses to get real-time visibility of technology performance. Additionally, Compucom analyzes endpoint data, performs root cause analysis (RCA) and develops automated solutions to resolve the issue automatically.<\/p>\n\n\n\n

Four additional qualifications stood out to ISG including the company\u2019s:<\/p>\n\n\n\n