{"id":3538,"date":"2023-04-10T08:07:00","date_gmt":"2023-04-10T08:07:00","guid":{"rendered":"https:\/\/recomp.5oclock.io\/?p=3538"},"modified":"2024-04-05T16:20:28","modified_gmt":"2024-04-05T16:20:28","slug":"a-reliable-msp-the-remedy-healthcare-providers-need","status":"publish","type":"post","link":"https:\/\/www.compucom.com\/a-reliable-msp-the-remedy-healthcare-providers-need\/","title":{"rendered":"A Reliable MSP: The Remedy Healthcare Providers Need"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"border:1px solid rgba(193, 46, 107, 0.3); color:#000018;  font-family:'Poppins'; font-size:14px; line-height: 18px; padding: 10px 2em 10px 10px; display: inline-block; border-bottom-right-radius: 15px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/05\/compucom-editorial-team.png\" style=\"margin-top: -40px; float: left; max-width: 60px; border-radius: 50px; box-shadow: 1px 1px 5px 1px #999;\" alt=\"Compucom Editorial Team\"><p style=\"padding-left:6em; margin:0;\">{{dc:author:display_name}}<\/p><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<p>With tough times in healthcare expected to continue, a Managed Service Provider (MSP), can be your greatest ally for improving employee and patient experience and reaching new levels of IT efficiency.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n\n\n\n<p><strong>Learn more about:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"blog-link\"><a href=\"#times\"><span style=\"text-decoration: underline;\">These Are Challenging Times<\/span><\/a><\/li>\n\n\n\n<li class=\"blog-link\"><a href=\"#patients\"><span style=\"text-decoration: underline;\">Higher Patient Expectations<\/span><\/a><\/li>\n\n\n\n<li class=\"blog-link\"><a href=\"#remedy\"><span style=\"text-decoration: underline;\">The Remedy<\/span><\/a><\/li>\n\n\n\n<li class=\"blog-link\"><a href=\"#msp\"><span style=\"text-decoration: underline;\">A Managed Service Provider for Better Patient and Employee Experience<\/span><\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"times\" style=\"font-size:30px;font-style:normal;font-weight:600\">These Are Challenging Times<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It\u2019s tough to hear forecasts for the healthcare industry and not picture dark storm clouds gathering. Filled with threats to access and quality of patient care, predictions say healthcare systems face billions in losses.<\/p>\n\n\n\n<p>This dire outlook for healthcare stems from a set of intimidating issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Staff shortages and rising labor costs<\/li>\n\n\n\n<li>Ongoing supply chain disruption and sourcing shortages<\/li>\n\n\n\n<li>New retail competition in healthcare (Amazon, Walmart, Walgreens)<\/li>\n\n\n\n<li>Chronic disease burden<\/li>\n\n\n\n<li>The end of some pandemic government funding<\/li>\n\n\n\n<li>Global inflation and looming recession<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"patients\" style=\"font-size:30px;font-style:normal;font-weight:600\">Higher Patient Expectations<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"blog-link\">To top these off, providers also must take into consideration a shift in patient expectations. By sheer necessity, healthcare digital transformation moved <strong><a href=\"https:\/\/www.mckinsey.com\/capabilities\/strategy-and-corporate-finance\/our-insights\/how-covid-19-has-pushed-companies-over-the-technology-tipping-point-and-transformed-business-forever\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">ahead by a decade in just a few months<\/span><\/a><\/strong> during the pandemic.<\/p>\n\n\n\n<p>Healthcare consumers noticed the resulting personalized and convenient patient experiences while scheduling an appointment, processing insurance, and paying bills and one can hardly blame them for wanting that trend to continue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"remedy\" style=\"font-size:30px;font-style:normal;font-weight:600\">The Remedy<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"blog-link\">With <strong><a href=\"https:\/\/www.fiercehealthcare.com\/providers\/unsustainable-losses-are-forcing-hospitals-make-heart-wrenching-cuts-and-closures-leaders\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">58% to 68% of U.S. hospitals<\/span><\/a><\/strong> ending 2022 in the red, and up to <strong><a href=\"https:\/\/ruralhospitals.chqpr.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">30% of rural hospitals at immediate risk of closing<\/span><\/a><\/strong> because of low financial reserves, how can healthcare providers hope to ride out the storm and even thrive?<\/p>\n\n\n\n<p class=\"blog-link\">Smart, strategic use of technology is a great place to start. A <strong><a href=\"https:\/\/www.hfma.org\/cost-effectiveness-of-health\/optimize-the-cost-effectiveness-of-health-through-prioritizing-the-patient-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">winning approach<\/span><\/a><\/strong> focuses on developing digital capabilities that boost patient engagement and enable strategic cost savings and back-office efficiency.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"msp\" style=\"font-size:30px;font-style:normal;font-weight:600\">A Managed Service Provider for Better Patient and Employee Experience<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>When devices, applications, and networks function well, enabling a seamless workflow, there is less delay in appointments, treatments, procedures, and tests. This directly translates to a better patient experience and less frustration for your staff.<\/p>\n\n\n\n<p>A managed IT services provider (MSP) can help with several aspects of your infrastructure and business \u2014 and ensure great technology experiences by offering:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><h3 class=\"has-text-color has-medium-font-size\" style=\"color:#000018;font-style:normal;font-weight:500\">More Robust Security<\/h3>Data breaches in healthcare are increasingly common and can endanger patients and financially devastate an organization. An MSP can work with your IT team to evaluate and improve your cybersecurity posture, ensuring confidentiality, integrity, and availability of patient information.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><h3 class=\"has-text-color has-medium-font-size\" style=\"color:#000018;font-style:normal;font-weight:500\">Improved Operational Efficiency<\/h3>Managed IT services can streamline healthcare operations by providing reliable and efficient technology solutions and monitoring your IT systems to identify and resolve potential issues before they cause problems. This proactive approach to IT maintenance can help avoid costly downtime and ensure that systems are running at peak performance.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><h3 class=\"has-text-color has-medium-font-size\" style=\"color:#000018;font-style:normal;font-weight:500\">Better Employee Experiences<\/h3>Providing the best technology for the job and minimizing technical hassles can help with the rampant burnout in healthcare today. By continuously measuring the quality of technology experiences for your medical and administrative staff across all their services, a managed service provider can use data (for example, from endpoint telemetry and targeted feedback) to determine the best enhancements for optimal employee experience.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><h3 class=\"has-text-color has-medium-font-size\" style=\"color:#000018;font-style:normal;font-weight:500\">365\/24\/7 support to free up your IT staff<\/h3>Healthcare providers always need access to excellent technical support, not just 9 to 5 on weekdays. Outsourcing support to an MSP gives your employees around-the-clock access to experienced, knowledgeable technicians. The right mix of self-help and remote or in-person support is cost-effective and ensures quick resolutions, reducing downtime and improving patient care.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><h3 class=\"has-text-color has-medium-font-size\" style=\"color:#000018;font-style:normal;font-weight:500\">Tangible cost savings<\/h3>In these challenging times, it\u2019s crucial to cut costs without sacrificing the quality of patient care. A managed service provider can help with this in many ways, including reducing the need for in-house IT staff, minimizing costly downtime, and optimizing technology usage to improve productivity. An MSP\u2019s close relationships with OEMs can also provide cost benefits.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><h3 class=\"has-text-color has-medium-font-size\" style=\"color:#000018;font-style:normal;font-weight:500\">Increased compliance with regulations such as HIPAA<\/h3>Adhering to strict regulations and safeguarding patient data is essential in the industry. By providing cradle-to-grave accountability, service, and disposal of devices in-house, the right MSP provides a single chain of custody for devices, helping you ensure compliance with regulations to avoid costly fines and lawsuits.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Compucom: A One-Stop Shop for all Your IT Needs and a Trusted Partner<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"blog-link\">A recognized MSP such as Compucom, with strong <strong><a href=\"\/partners\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">OEM relationships<\/span><\/a><\/strong> and a broad range of services, including <strong><a href=\"\/it-staffing-solutions\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">professional services and IT staffing<\/span><\/a><\/strong>, streamlines and reduces costs for your organization.<\/p>\n\n\n\n<p>By getting multiple services from one provider, you simplify IT and gain a strategic partner who has a deep understanding of your operations and can add value to all aspects of your business. Lean on us for all things IT and free your organization to focus on what\u2019s most important \u2014 saving and improving patient lives.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"\/contact\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:15px;background-color:#c12e6b\" target=\"_blank\" rel=\"noreferrer noopener\">LET&#8217;S TALK ABOUT IT PROFESSIONAL SERVICES<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With tough times in healthcare expected to continue, a Managed Service Provider (MSP), can be your greatest ally for improving employee and patient experience and reaching new levels of IT efficiency. <\/p>\n","protected":false},"author":8,"featured_media":3703,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[43,47],"tags":[65,63,62,38],"class_list":["post-3538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-infrastructure-and-cloud-services","category-managed-services-and-it-support","tag-advanced-technology","tag-cx","tag-digital-transformation","tag-healthcare"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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