{"id":3527,"date":"2023-04-04T08:44:00","date_gmt":"2023-04-04T08:44:00","guid":{"rendered":"https:\/\/recomp.5oclock.io\/?p=3527"},"modified":"2024-04-05T13:32:23","modified_gmt":"2024-04-05T13:32:23","slug":"hot-topics-from-cio-futureit-dallas-conference","status":"publish","type":"post","link":"https:\/\/www.compucom.com\/hot-topics-from-cio-futureit-dallas-conference\/","title":{"rendered":"Hot Topics from CIO&#8217;s FutureIT Dallas Conference"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"border:1px solid rgba(193, 46, 107, 0.3); color:#000018;  font-family:'Poppins'; font-size:14px; line-height: 18px; padding: 10px 2em 10px 10px; display: inline-block; border-bottom-right-radius: 15px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/04\/compucom-tina-pickeral.png\" style=\"margin-top: -40px; float: left; max-width: 60px; border-radius: 50px; box-shadow: 1px 1px 5px 1px #999;\"><p style=\"padding-left:6em; margin:0;\"><a href=\"https:\/\/www.linkedin.com\/in\/tinapickeral\/\" target=\"_blank\" title=\"Tina Pickeral \u2022\u202f Vice President, U.S. Customer Growth \" rel=\"noopener\"><strong><u>Tina Pickeral<\/u><\/strong><\/a> \u2022\u202f Vice President, U.S. Customer Growth<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"blog-link\">This year&#8217;s <strong><a href=\"https:\/\/events.ciofutureit.com\/event\/dallas\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">FutureIT in Dallas<\/span><\/a><\/strong> on March 29 was an immersive one-day event for CIOs and other technology leaders focused on<strong> the latest in AI, digital automation, security, and employee experience. <\/strong>Compucom was there, with our product management director, <strong><a href=\"https:\/\/www.linkedin.com\/in\/troy-baldwin-0b14931b\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">Troy Baldwin<\/span><\/a><\/strong>, presenting on <em>\u201cTransforming the Digital Workplace Experience for the Hybrid Work Environment.\u201d<\/em><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n\n\n\n<p><strong>Here are my top four takeaways from the conference:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"blog-link\"><a href=\"#connect\"><span style=\"text-decoration: underline;\">Connecting With Other Tech Leaders is Key For CIOs<\/span><\/a><\/li>\n\n\n\n<li class=\"blog-link\"><a href=\"#decision\"><span style=\"text-decoration: underline;\">CIOs Are Relying on Their Teams For Decision-Making<\/span><\/a><\/li>\n\n\n\n<li class=\"blog-link\"><a href=\"#ex\"><span style=\"text-decoration: underline;\">Excellent Employee Experience is Top of Mind But Hard to Define<\/span><\/a><\/li>\n\n\n\n<li class=\"blog-link\"><a href=\"#hybrid\"><span style=\"text-decoration: underline;\">Hybrid Work is Here to Stay<\/span><\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"connect\" style=\"font-size:30px;font-style:normal;font-weight:600\">Connecting With Other Tech Leaders is Key For CIOs<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In these uncertain economic times, CIOs are under pressure to drive revenue generation and help their businesses build resilience.<strong> <\/strong>This is precisely when the support and shared experiences of other leaders in the same boat, or perhaps further along in their digital transformations, can help the most.<\/p>\n\n\n\n<p>While opportunities for learning and discussing innovation for the digital workplace were aplenty at the conference, many participants made it a priority to network with other CIOs and technology leaders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"decision\" style=\"font-size:30px;font-style:normal;font-weight:600\">CIOs Are Relying on Their Teams For Decision-Making<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Perhaps because of the high pressure of the current economic challenges, CIOs are looking to VPs and Directors to offer more possible solutions and recommendations.<\/p>\n\n\n\n<p>This is a positive move; collaboration drives innovation. Rather than dismissing recommendations or suggestions from the VP or director level, CIOs are asking their teams to \u201cfind three options and recommend the one they think is best.\u201d<\/p>\n\n\n\n<p>The buck still stops with the CIO, but having recommendations from their team, often closer to the actual work getting done, is invaluable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ex\" style=\"font-size:30px;font-style:normal;font-weight:600\">Excellent Employee Experience is Top of Mind But Hard to Define<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Smart technology leaders recognize how critical good employee experience is for worker retention, productivity, and, ultimately, the customer experience.<\/p>\n\n\n\n<p>However, the challenge is defining what a top-notch experience comprises across your workforce. After all, expectations for great technology experiences will not be universal.<\/p>\n\n\n\n<p>With four generations in the workplace today, Gen Z, millennials, Gen X, and baby boomers, not surprisingly, can have quite different wish lists for the ideal digital workplace. For example, for support channels, some groups will prefer self-service or chat support as much as possible, while others want to speak directly with an experienced technician when they run into a technical glitch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hybrid\" style=\"font-size:30px;font-style:normal;font-weight:600\">Hybrid Work is Here to Stay<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Hybrid work is a popular retention strategy and a terrific way to open up the talent pool and secure the best and brightest.<\/p>\n\n\n\n<p>Managing technology for distributed workers and remote work security risks are drivers of a key strategy for CIOs today \u2014 mobilizing to XaaS (Anything as a Service), for example, Software as a Service, Platform as a Service, Data as a Service, and Device as a Service.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Digital Vision for the Future<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In my discussions with CIOs at the event, it was clear that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>They are keenly aware that their role is to positively affect operating performance (EBITDA) through organizational digital transformation and their digital vision for the future.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT organizations are much more than just cost centers; leading CIOs focus on their team providing technology that drives their product or services to more customers.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CIOs know the right technology needs to be easy and effective, meeting the consumer where they are with the experience they expect.<\/li>\n<\/ul>\n\n\n\n<p>Today&#8217;s CIOs are rightly focused on driving revenue to their organizations. A trusted Managed Services Provider, such as Compucom, can help CIOs lower costs and provide the best technology, experience, and support for the hybrid workplace.<\/p>\n\n\n\n<p>We&#8217;re a triple threat, providing products, professional services, and managed services; let us be your go-to source for all things IT.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"\/contact\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:15px;background-color:#c12e6b\" target=\"_blank\" rel=\"noreferrer noopener\">LET&#8217;S CHAT ABOUT HYBRID WORKPLACE SUPPORT<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This year&#8217;s FutureIT in Dallas on March 29 was an immersive one-day event for CIOs and other technology leaders focused on the latest in AI, digital automation, security, and employee experience. Compucom was there, with our product management director, Troy Baldwin, presenting on \u201cTransforming the Digital Workplace Experience for the Hybrid Work Environment.\u201d <\/p>\n","protected":false},"author":8,"featured_media":3706,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[47],"tags":[67,62,68],"class_list":["post-3527","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-services-and-it-support","tag-dex","tag-digital-transformation","tag-experience-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hot Topics from CIO&#039;s FutureIT Dallas Conference - Compucom<\/title>\n<meta name=\"description\" content=\"A trusted Managed Services Provider can help CIOs lower costs and provide the best technology, experience, and support for the hybrid workplace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.compucom.com\/hot-topics-from-cio-futureit-dallas-conference\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hot Topics from CIO&#039;s FutureIT Dallas Conference - 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