{"id":3396,"date":"2022-12-14T08:31:00","date_gmt":"2022-12-14T08:31:00","guid":{"rendered":"https:\/\/recomp.5oclock.io\/?p=3396"},"modified":"2024-04-05T14:40:58","modified_gmt":"2024-04-05T14:40:58","slug":"click-and-collect-retail-tech-is-here-to-stay","status":"publish","type":"post","link":"https:\/\/www.compucom.com\/click-and-collect-retail-tech-is-here-to-stay\/","title":{"rendered":"Click &#038; Collect is Here to Stay: Retailers Embrace Automated Tech"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"border:1px solid rgba(193, 46, 107, 0.3); color:#000018;  font-family:'Poppins'; font-size:14px; line-height: 18px; padding: 10px 2em 10px 10px; display: inline-block; border-bottom-right-radius: 15px;\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/Heather.jpg\" style=\"margin-top: -40px; float: left; max-width: 60px; border-radius: 50px; box-shadow: 1px 1px 5px 1px #999;\" alt=\"Compucom - Heather Lockhart, CMO\"><p style=\"padding-left:6em; margin:0;\"><a href=\"https:\/\/www.linkedin.com\/in\/heather-lockhart-b311a732\/\" title=\"Heather Lockhart, CMO\"><strong><u>Heather Lockhart<\/u><\/strong><\/a>, CMO<\/p><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<p>Automation is changing the in-store experience for the better, and some tech firms predict it will be an $8.4 billion industry by 2030.<\/p>\n\n\n\n<p>Today&#8217;s consumers expect more from retailers. A lot more. They want frictionless checkout (in a variety of ways), the best prices, a smooth in-store experience, and real-time visibility into everything from inventory and shipment tracking.<\/p>\n\n\n\n<p class=\"blog-link\">A <strong><a href=\"https:\/\/www.prnewswire.com\/news-releases\/revenues-from-robotics-deployed-in-retail-stores-to-cross-us8-4-billion-by-2030--301611241.html\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">report from ABI Research<\/span><\/a><\/strong> predicts we&#8217;ll see more automated in-store technologies in the coming year, as businesses look to enhance operations and streamline their supply chain.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:16px;font-style:normal;font-weight:600\">\n<p class=\"blog-blockquote has-text-color\" style=\"color:#000018;font-size:18px;font-style:normal;font-weight:600\"><strong>&#8220;<\/strong>Beyond enabling rapid fulfillment\/restocking or automated inventory management, these technologies also provide additional data points for precise demand and procurement planning<strong>.&#8221;<\/strong><\/p>\n<cite>Adhish Luitel<\/cite><\/blockquote>\n\n\n\n<p class=\"blog-link\">Expect to see more Investment in contactless checkout, wearables, handheld POS devices and smart shopping carts. And yes, even <strong><a href=\"https:\/\/www.forbes.com\/sites\/blakemorgan\/2020\/05\/13\/the-3-best-in-store-robots-and-why-they-work\/?sh=20e866f937b2\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">in-store robots<\/span><\/a><\/strong>, can be used for inventory management, floor clean-up, and security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">&#8220;Click and Collect&#8221; Tech<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Of all the latest advances, \u201cclick and collect\u201d or \u201cbuy online, pick up in store\u201d (known as BOPIS) technologies are the favorite with consumers.<\/p>\n\n\n\n<p>Customers love it because it gives the best of both worlds: convenient online shopping and a local store experience. BOPIS raises the tantalizing possibility of placing a mobile order from the couch and making a short drive to pick up the desired item now.<\/p>\n\n\n\n<p class=\"blog-link\">According to a commissioned <strong><a href=\"https:\/\/www.shopify.com\/retail\/bopis#3\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">Forrester Consulting study<\/span><\/a><\/strong> conducted on behalf of Shopify, 45% of consumers said it was important or very important to be able to buy online and pick up their items in a physical store.<\/p>\n\n\n\n<p>BOPIS is a relatively &#8220;low-hanging fruit&#8221; for businesses to deploy, with plenty of benefits. As IBM explains, BOPIS tech offers quicker order fulfillment, eliminates shipping costs and helps reduce excess inventory.<\/p>\n\n\n\n<p>However, they advise, businesses will need a plan to synch their modern order management technology and e-commerce systems with an inventory visibility solution to streamline the order management process.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#c12e6b;color:#c12e6b\"\/>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:30px;font-style:normal;font-weight:600\">Accelerate Retail Transformation with the Right Tech Partner<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>How you implement new technology into your retail space makes all the difference. Choosing a partner with the right experience and know-how is important, especially if you haven&#8217;t yet invested in automation.<\/p>\n\n\n\n<p>Many of the Fortune 500&#8217;s top retail businesses trust us to manage \u2014 and automate \u2014 their workplace tech solutions, from the sales floor to the head office\u200b.<\/p>\n\n\n\n<p class=\"blog-link\">As a leader in digital workplace services with a <strong><a href=\"https:\/\/isg-one.com\/articles\/isg's-reimagining-future-of-work-advisors-invited-to-compucom's-advisor-day-2022\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">strong local presence<\/span><\/a><\/strong> across North America, Compucom is uniquely positioned as a source to help you enhance the digital experience while we produce the right business outcomes at scale.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"\/contact\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:15px;background-color:#c12e6b\">LET&#8217;S TALK!<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Automation is changing the in-store experience for the better, and some tech firms predict it will be an $8.4 billion industry by 2030.<\/p>\n<p>Today&#8217;s consumers expect more from retailers. A lot more.<\/p>\n","protected":false},"author":8,"featured_media":3737,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[47,42],"tags":[63,62,36],"class_list":["post-3396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-services-and-it-support","category-technology-sourcing-services","tag-cx","tag-digital-transformation","tag-retail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Click &amp; Collect is Here to Stay: Retailers Embrace Automated Tech - Compucom<\/title>\n<meta name=\"description\" content=\"Major retailers are turning to automated tech solutions to help meet consumer expectations. 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