FORT MILL, SC, June 14, 2024 – Compucom, a leading IT infrastructure and services company, is proud to announce the publication of its 2024 Corporate Social Responsibility (CSR) Report. This comprehensive report details Compucom’s substantial advancements in Environmental, Social, and Governance (ESG) criteria, highlighting its commitment to sustainability and ethical business practices. 

Among the key achievements in 2023 was a bronze rating in the rating from EcoVadis, an internationally recognized sustainability assessment platform. Compucom’s enhanced CSR program helped place it in the top 35% of all companies assessed, the top 25% within its industry among companies based in North America with more than 1,000 associates, as well as the top 5% for sustainable procurement practices among the same companies. 

Compucom’s CSR report outlines the company’s achievements and strategies for establishing itself among leaders for:

• Environmental Stewardship
• Ethical Business Practices
• Labor and Human Rights
• Sustainable Procurement

In addition to the EcoVadis rating, Compucom’s reports highlights several other key accomplishments, including: 

• Maintenance of ISO 14001 certification at its main configuration center. 
• Over 3 million pounds of e-waste recycled and 2,000 assets donated to philanthropic programs over the past 20 years. 
• Implementation of an enhanced Anti-Corruption Due Diligence Program. 
• Launch of the Emerging Leaders Development Program. 
• Over 56,000 learning hours provided to 4,821 unique learners in 2023. 
• More than 5,000 volunteer hours donated to various causes through the Compucom Cares program in 2023. 

Looking ahead, Compucom is dedicated to further advancing its sustainability efforts by implementing a new system for field support dispatch to reduce travel time, investigating the adoption of electric vehicles for its field support fleet, continuing to work with EcoVadis consultants to enhance its ESG strategies, and more. 

For more detailed insights and to read the full 2024 CSR Report, please visit our website or contact our media relations team. 

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Contact

Gene King • APR
Communications & Analyst Relations

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Sherisse Egbochuku • Corporate Compliance Manager

Corporate Social Responsibility (CSR) and sustainability efforts benefit society and the planet — providing your company with a significant competitive edge. This is why CSR, which encompasses a wide range of activities, from reducing carbon emissions to ensuring fair labor practices, has become central in corporate strategy.  

This shift in focus reflects a broader societal transformation. Businesses once focused solely on short-term profits and growth, with their impact on society and the environment as a secondary consideration (if at all). The expectations of today’s uber-connected, socially aware generations have changed all that. Governments, workers, and consumers are increasingly aligned in demanding that corporations act responsibly. 

Elevating CSR Through Assessment and Certification

To navigate the complexities of sustainable practices, goals, and stakeholders’ expectations, it helps to go through an assessment process. EcoVadis is the global standard for business sustainability ratings. They have rated over 125,000 companies globally, evaluating 21 sustainability criteria across four core themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. 

The Ripple Effect of Sustainability: Partners and Customers Want It

We’ve all heard the dreaded term “greenwashing.” It’s the act of conveying a false impression or providing misleading information about how a company’s products and services are environmentally conscious. A company that fails to ensure its suppliers and partners also adhere to sustainable practices could be participating in a form of indirect greenwashing. Customers and consumers don’t want any part of that, as it reflects badly on them.  

The happy result is that, as part of a solid sustainability strategy, companies are insisting that their supply chain and partners also focus on CSR, creating a ripple effect that benefits society. 

Compucom’s 2024 EcoVadis Sustainability Assessment

A solid CSR strategy needs to be goal-driven, achievable, and authentic. We’ve set our course and are holding ourselves accountable, and this is reflected in our April 2024 EcoVadis Sustainability Assessment. This year marks our second entry into the EcoVadis Sustainability Assessment.

Meaningful changes implemented across our organization have earned us a bronze-level rating in our constant progress toward sustainability, placing us in the top 35% of rated companies. 

Our score is a testament to the collective efforts invested in our sustainability initiatives. Our environment program addresses energy consumption, greenhouse gases, air pollution, product use, and product end-of-life. In procurement, we prioritize supplier practices that are environmentally and socially responsible, integrating sustainability into every decision. Human rights are paramount, and we strive to enrich the lives of our employees, subcontractors, and communities. Operating with unwavering ethics is non-negotiable for us.

A standout feature of our sustainability endeavors is our waste management and recycling program. As a managed services provider involved in all aspects of the device lifecycle for our customers, from procurement to disposal, we play a vital role in combatting e-waste. We can help you by reselling and reusing devices and keeping quality devices in use and out of landfills. And we’ve always taken this role seriously — over the last 20 years, we have recycled over 3 million pounds of e-waste while donating 2,000 assets to charitable programs and organizations. 

Still, we recognize the need to do more. Our customers and partners increasingly expect it, and we expect it of ourselves. With our ongoing sustainability assessments and unwavering focus on CSR, we have a clear roadmap of how we can continue to increase our impact over time.

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Pledges Groundbreaking Sustainability Initiatives

MISSISSAUGA, Ontario, APRIL 5, 2024 – Compucom, a leading technology sourcing, integration, support and services company, proudly announces its participation in Canada’s Net Zero Challenge, reaffirming its commitment to environmental sustainability and combatting climate change. 

Aligned with Canada’s ambitious goal of achieving net-zero greenhouse gas emissions by 2050, Compucom is poised to spearhead innovative initiatives within the technology sector to mitigate carbon footprints and promote sustainable practices. Leveraging its expertise and resources, Compucom aims to make substantial contributions toward a greener future. 

Compucom’s participation in the Net Zero Challenge will focus on several key initiatives:

• Carbon Neutrality: Compucom will intensify efforts to reduce its carbon emissions across all aspects of its operations. This includes enhancing energy efficiency, transitioning to renewable energy sources, and implementing carbon offset programs to achieve carbon neutrality.
• Innovative Technologies: Compucom will leverage cutting-edge technologies to develop sustainable solutions for clients, emphasizing energy-efficient infrastructure, cloud computing optimization, and eco-friendly hardware.
• Green Supply Chain: Compucom will collaborate with suppliers to promote sustainable practices throughout its supply chain, emphasizing responsible sourcing, waste reduction, and ethical manufacturing processes.
• Employee Engagement: Compucom will empower employees to contribute to its sustainability goals through awareness campaigns, training programs, and initiatives to reduce energy consumption and promote eco-friendly behaviors in the workplace. 

About Compucom

Compucom sources, integrates and supports workplace and advanced technology for enterprise organizations. Analysts recognize us as an industry leader, as do our many long-term customers — including 5 of the top 10 Fortune 500 companies. The company has a comprehensive portfolio of solutions, including technology sourcing, managed IT services and support, project and professional services, including IT staffing – backed by one of the largest company-badged support networks in the United States and Canada.  Its experience and automation platform further enhance these solutions and services, combining digital experience management and AIOps to simplify, optimize, and transform technology infrastructure and end-user experience.

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Contact

Gene King • APR
Communications & Analyst Relations

The post Compucom Commits to Canada’s Net Zero Challenge appeared first on Compucom.

Jennifer Brooks • Senior Director of Operations

How IT Asset Disposition Drives Data Security and Sustainability

Every year, organizations discard millions of tons of outdated equipment. If not handled correctly, your old devices could become a security Achilles heel, damaging your reputation and your brand.

With the average cost of a data breach in the United States topping $9.44 million in 2022, almost double the global “all-time high” average of $4.35 million, it’s critically important that none of the information stored on old computers, servers, tablets, smartphones, or printers falls into the wrong hands.

There are three major tenets of a proper IT Asset Disposition (ITAD) process:

• A detailed chain of custody
• Secure facilities
• Data security

Having these in place helps safeguard our customers’ data and protect their reputations while simultaneously promoting and adhering to sustainability goals and best practices.

Detailed Chain of Custody

Protecting your retired devices’ data means keeping track of where they are and controlling access. From when devices leave your hands to the end of disposition, it’s essential to have a detailed chain of custody and extra measures such as secure packaging and shipping with vetted freight carriers.

Our customers trust us with their assets, data, and network access, and we don’t take that lightly. We have Advanced Configuration Centers in Paulsboro, New Jersey, and Markham, Ontario, that are central to our overall device lifecycle services. From procurement through delivery and ending in secure disposition, we treat all asset data as proprietary and confidential and ensure the integrity of a well-documented chain-of-custody process. 

Facility Security

A tightly controlled environment is a crucial aspect of any facility dealing with your IT assets. Some examples of risk mitigation we use include:

• Perimeter alarm system monitored by a central station
• Metal detectors, camera surveillance, and a 24/7 on-premises security team
• Strictly enforced access and visitor policies
• Required background checks and regular training for all personnel

Who enters the facilities is limited by key-card access. Customer assets are in alarm-protected segregated areas; the system is triggered by any attempted entry by an unauthorized individual. We ensure visitor escorts accompany customers, truck drivers, or third-party vendors who need access. All visitors are accounted for — a visitor sign-in log maintains visibility of who enters the building at any time. 

Data Security

For customers with assets that still have market value or hard drives, they plan to redeploy, an ironclad data wipe renders data scrambled, leaving no traces of the original data to be recovered. Any facility with disposal methods should present customers with certificates of destruction. This allows customers to hold their facility partners accountable, as well as keep a record of their devices.

Protecting corporate identity is top of mind for us. And the devil is in the details. For example, we ensure the removal of asset tags and other identification labels before disposition. 

The Compucom Difference 

Electronics are the fastest-growing solid waste stream in the US and are 70% of the toxic waste, yet less than a quarter of it is recycled. Keeping as much e-waste as possible out of landfills helps meet organizations’ sustainability goals and enhances a brand’s reputation. 

Compucom’s Advanced Configuration Center in Paulsboro, NJ, maintains environmental standards through stewardship programs like the ISO 14001 Environmental Management System. This program encompasses a framework designed to minimize a facility’s impact on the environment, help reduce the risk of pollution, and meet local, state, and federal regulations. 

Reducing e-waste is a key component of IT sustainability, and one way to do this is by identifying devices with resale value. A perk is the extra income your company can make from reselling devices, which can help offset your cost of buying new technology. Devices that no longer have value and cannot be resold are transferred to a certified partner for EPA compliance, eco-conscious disposal, and e-waste recycling. 

Don’t Let Old Devices Come Back to Haunt You

While many organizations focus on implementing new technology, what happens to the devices you replace is just as important. Improper IT asset disposition can lead to data breaches and damage your brand reputation. Proper recycling supports your sustainability initiatives and helps keep dangerous e-waste out of landfills. 

Reach out to learn more about ITAD security and sustainability methods and hear how Compucom’s Advanced Configuration Centers can help you reach your goals. 

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