Compucom https://www.compucom.com/ Technology Driven. People Powered. Tue, 31 Mar 2026 20:20:11 +0000 en-US hourly 1 https://www.compucom.com/wp-content/uploads/2024/03/cropped-compucom-ico-32x32.png Compucom https://www.compucom.com/ 32 32 Compucom Survey Finds Mac Secure, Reliable, and Ready for the AI Era https://www.compucom.com/compucom-survey-finds-mac-secure-reliable-and-ready-for-the-ai-era/ Mon, 02 Mar 2026 12:00:00 +0000 https://www.compucom.com/?p=10620 Compucom Survey Finds Mac Secure, Reliable, and REady for the AI EraA new survey of enterprise IT leaders commissioned by Compucom, a leading technology sourcing, managed services provider and an Apple Premium Business Partner, finds that Mac is a trusted platform of choice for enterprises that prioritize security, AI-readiness, and user experience.

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IT Leaders feel that Mac combines reliability and simplicity for enterprise use

The results from the survey fielded by Atomik Research, reveal some industry insights around Mac security features including:

  • 73% of IT leaders say Mac is more secure than PC
  • 83% believe Mac offers tangible security advantages
  • 78% report fewer security incidents on Mac devices

Reliability and usability also are top drivers as 72% rate Mac devices as more reliable and 53% say they’re easier to support.

The survey also shows enterprises are maturing in device lifecycle management, with 67% running formal programs and 43% actively recovering end-of-life value — aligning with sustainability and cost-optimization goals. A Mac device offers strong residual value at end-of-life thanks primarily to its strong trade-in value. Combined with Compucom’s strong IT asset disposition, customers with Mac devices can reap additional benefits using Compucom’s buyback and recycling programs.

“The secure enterprise increasingly runs on Mac. What we’re seeing is not just preference — it’s performance. IT leaders trust Mac to reduce risk, streamline support, and deliver the experience employees expect. At Compucom, we make that a reality by integrating Apple devices across the enterprise — securely, efficiently, and at scale.”

Mike Flanagan, Chief Information Officer and Chief Technology Officer at Compucom
Device Choice Redefined the Modern Workplace

The survey found that 90% of enterprises now empower employees to choose the device that works best for them. With these changing workforce expectations, enterprises new to Mac may need assistance with key services like network setup and identity management — this is where Compucom can help.

Compucom leverages its proprietary Full Lifecycle Observability (FLO) Framework to help enterprises procure, deploy, and manage Mac devices using existing platforms like Microsoft Intune, JAMF, and other enterprise tools. Compucom also provides enterprise customers a customized Readiness Assessment using its Mac Maturity Model. The result: simplified operations, lower support tickets, and a better end-user experience. Mac in the Enterprise

In the FLO: Keeping Employees Productive, Engaged, and Secure

Compucom’s FLO Framework gives IT teams real-time visibility across all endpoints, including Mac, to monitor performance, security posture, and user experience. FLO enables teams to detect and resolve issues before they impact employees, maintain compliance, and optimize device health throughout the lifecycle.

“The FLO Framework is like having a command center for the entire digital workplace,” added Flanagan. “It helps IT move from reactive to proactive resolution, anticipating problems before users even notice them. Combined with our lifecycle services for Apple devices, it creates a more secure, productive, and satisfying environment for every employee.”

AI-Ready by Design

With 54% of IT leaders already adopting AI and another 40% exploring it, Mac is viewed as a strong platform for the next generation of workplace innovation. According to Flanagan, “The combination of strong security architecture and AI performance, bolstered by Apple silicon, positions Mac to lead the AI era — and Compucom helps enterprises unlock that potential responsibly and securely.”

About Compucom 

Compucom, an Apple Authorized Service Provider and Apple Premium Business Partner, delivers smarter, more secure, and more sustainable technology experiences for the modern workplace. As a leading provider of managed IT, digital workplace, and device lifecycle services, Compucom helps enterprises source, integrate, support, and optimize technology across hybrid environments. With solutions like Full Lifecycle Observability (FLO), Compucom enables organizations to enhance productivity, control costs, and empower employees everywhere. Visit www.compucom.com to learn more.

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The Mac Management Playbook: 8 Steps to Deployment at Scale https://www.compucom.com/the-mac-management-playbook-8-steps-to-deployment-at-scale/ Thu, 11 Dec 2025 21:59:19 +0000 https://www.compucom.com/?p=10355 Compucom Blog 8 Steps to Deployment at ScaleBy combining best practices with Compucom’s expertise and FLO Framework, enterprises unlock the full potential of their Mac devices: better security, smarter management, and an exceptional employee experience.

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Emma Mak, Staff Writer

Emma Mak • Staff Writer

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Full Lifecycle, Full Visibility: Maximizing the Value of Mac in the Enterprise https://www.compucom.com/full-lifecycle-full-visibility-maximizing-the-value-of-mac-in-the-enterprise/ Thu, 11 Dec 2025 21:58:32 +0000 https://www.compucom.com/?p=10108 Compucom Blog Full Lifecycle, Full Visibility: Maximizing the Value of Mac in the EnterpriseMacs are increasingly vital in today’s enterprise, but their true value is unlocked through strategic lifecycle management. This blog explores how organizations can optimize every stage — from procurement and deployment to support and retirement — ensuring Macs deliver maximum performance, security, and employee satisfaction.

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SNAPSHOT: Mac is increasingly vital in today’s enterprise, but the true value of these devices is unlocked through strategic lifecycle management. This blog explores how organizations can optimize every stage — from procurement and deployment to support and retirement — ensuring Mac delivers maximum performance, security, and employee satisfaction.

Emma Mak, Staff Writer

Emma Mak • Staff Writer

Compucom’s FLO Framework revolutionizes IT operations by transforming millions of data points into actionable insights. With AI, machine learning, and automation at its core, FLO empowers IT teams to monitor device health, track user experience, and automate service improvements — all while maintaining security and compliance.

“We’ve built what I’ve always wanted myself as a CIO — a comprehensive, accurate view of your IT estate.”

Mike Flanagan, Compucom CIO/CTO

2. Deployment

3. Configuration

4. Security & Compliance

5. Support

6. Retirement

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Mac in the Enterprise — Real Considerations for IT Leaders https://www.compucom.com/mac-in-the-enterprise-real-considerations-for-it-leaders/ Thu, 11 Dec 2025 21:57:47 +0000 https://www.compucom.com/?p=10207 Mac in the Enterprise — Myth vs. Reality: Debunking the Top Barriers to AdoptionMac empowers organizations to work smarter, safer, and more efficiently. Mac means business. And Compucom ensures you get the most out of your investment and users get the best Mac experience.

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Emma Mak, Staff Writer

Emma Mak • Staff Writer

In our recent survey of 1,000+ IT leaders, application compatibility emerged as a top consideration when introducing Mac into the enterprise, followed by network configuration (62%), collaboration tools (62%) and Active Directory or identity management integration (60%).

Security is foundational to the Mac experience. Modern Mac devices feature hardware-based encryption, Secure Enclave, FileVault, and System Integrity Protection, providing robust protection against threats. Enterprise IT leaders overwhelmingly agree — 73% rate Mac as more secure than PC, and 78% report fewer security incidents with Mac devices.

90% of Compucom users report no issues using corporate applications on Mac, and 8 in 10 find collaboration tools like Teams and Outlook easy to use.

When paired with the right lifecycle management, visibility, and security frameworks, Mac enables IT leaders to deliver a better experience for users while maintaining control, compliance, and operational excellence.

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Maturity Assessments Set a Clear Path to IT Modernization https://www.compucom.com/maturity-assessments-set-a-clear-path-to-it-modernization/ Mon, 06 Oct 2025 12:57:57 +0000 https://www.compucom.com/?p=9886 Maturity Assessments Set A Clear Path to IT ModernizationAs your business navigates today's uncertainty, knowing where your IT capabilities stand against industry maturity standards — and having expert guidance to reach your goals — is invaluable. Organizations with higher digital maturity are nearly three times more likely to outperform their peers. Purposeful innovation builds resilience and empowers you with the capabilities to stay ahead of the competition.

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SNAPSHOT: As your business navigates today’s uncertainty, knowing where your IT capabilities stand against industry maturity standards — and having expert guidance to reach your goals — is invaluable. Organizations with higher digital maturity are nearly three times more likely to outperform their peers. Purposeful innovation builds resilience and empowers you with the capabilities to stay ahead of the competition.

Emma Mak, Staff Writer

Emma Mak • Staff Writer

Figure 1: General Descriptions of Maturity Levels

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Opportunity in Uncertainty: Leveraging Data for Fearless Decision-Making https://www.compucom.com/opportunity-in-uncertainty-leveraging-data-for-fearless-decision-making/ Fri, 15 Aug 2025 19:58:43 +0000 https://www.compucom.com/?p=9521 Opportunity in Uncertainty: Leveraging Data for Fearless Decision-MakingYour IT environment holds the answers to making fearless decisions — especially when the world feels unpredictable. We've built our Full Lifecycle Observability Framework to help you cut through the noise, break down data silos, and shift from playing defense to calling the shots.

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SNAPSHOT: Your IT environment holds the answers to making fearless decisions — especially when the world feels unpredictable. We’ve built our Full Lifecycle Observability Framework to help you cut through the noise, break down data silos, and shift from playing defense to calling the shots.

David Krauthamer, Staff Writer

David Krauthamer • Staff Writer

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Compucom Named a Finalist in CRN’s Inaugural Best of the Channel Awards https://www.compucom.com/compucom-named-a-finalist-in-crns-inaugural-best-of-the-channel-awards/ Tue, 22 Jul 2025 12:51:41 +0000 https://www.compucom.com/?p=9228 Compucom is proud to share that CRN®, a brand of The Channel Company, has recognized it as a finalist in the first-ever CRN Best of the Channel Awards in the Best Solution Provider of the Year category.

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As a finalist, Compucom is being spotlighted for their dedication to channel innovation and excellence through cost-optimized transformation and operational managed services.

This is the first CRN Best of the Channel Awards honoring the individual leaders, teams, and companies setting an example with their visionary strategies and outstanding contributions to channel success. Winners will be announced at the Best of the Channel Awards Gala in Atlanta on Oct. 14, immediately following The Channel Company’s XChange Best of Breed Conference.

Over the past year, Compucom has transformed IT management with a proactive, optimized approach that improves productivity and employee experience, benefiting both the company and its customers. Central to this transformation is the company’s proprietary Full Lifecycle Observability (FLO) Framework. This innovative solution integrates data from diverse IT systems and leverages AI/ML and advanced analytics to correlate and contextualize this data to produce actionable insights. With FLO, Compucom gains a comprehensive understanding of customers’ IT environments — enabling delivery of smarter, more efficient IT services across the entire lifecycle — from sourcing and integration to support and disposition.

“We are excited to spotlight the finalists of the first-ever CRN Best of the Channel Awards, representing the channel’s guiding lights for innovation, partnership, and impact,” said Jennifer Follett, VP, U.S. Content, and Executive Editor of CRN, The Channel Company. “These leaders, teams, and companies represent the best of what’s possible—from future-focused strategies and bold leadership to a deep commitment to channel-driven success. We are proud to highlight how their achievements and dedication drive the channel forward.”

Mike Flanagan, Compucom CIO/CTO, continues to drive the company’s digital transformation. “This is a testament to the innovation, resilience, and customer-first mindset that defines Compucom. As technology continues to evolve rapidly, we remain focused on delivering seamless, scalable, and secure IT solutions that empower our clients to thrive. This recognition reflects the dedication of our entire team to pushing boundaries and delivering real business value,” Flanagan said.

About Compucom 

Compucom sources, integrates and supports workplace and advanced technology for enterprise organizations. Analysts recognize us as an industry leader, as do our many long-term customers. The company has a comprehensive portfolio of solutions, including technology sourcing, managed IT services and support, project and professional services, including IT staffing – backed by one of the largest company-badged support networks in the United States and Canada. For more information, visit www.compucom.com

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Contact

Compucom - Gene King

Gene King • APR
Communications & Analyst Relations

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Opportunity in Uncertainty: Turning 6 Top IT Challenges into Strategic Advantages https://www.compucom.com/opportunity-in-uncertainty-turning-6-top-it-challenges-into-strategic-advantages/ Tue, 08 Jul 2025 14:21:11 +0000 https://www.compucom.com/?p=9082 Compucom-blog-Opportunity-in-Uncertainty-Turning-Six-Top-IT-Challenges-into-Strategic-AdvantagesIn 2025’s uncertain landscape, IT challenges like economic instability, cybersecurity threats, and AI overload are pushing businesses to adapt fast. By proactively planning, consolidating sourcing, and leveraging strategic tech partnerships, companies can turn disruption into opportunity. Success lies in using IT as a catalyst for resilience, innovation, and growth. 

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Emma Mak, Staff Writer

Emma Mak • Staff Writer

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Navigating Uncertainty: Mitigate Risk and Unlock Opportunity with Strategic IT Sourcing https://www.compucom.com/navigating-uncertainty-mitigate-risk-and-unlock-opportunity-with-strategic-it-sourcing/ Tue, 08 Jul 2025 14:15:03 +0000 https://www.compucom.com/?p=9061 Compucom-blog-Navigating-Uncertainty-Mitigate-Risk-and-Unlock-Opportunity-with-Strategic-IT-SourcingUnpredictable markets increase IT sourcing risk. Compucom’s strategic IT sourcing empowers your business to better navigate shifting conditions, optimize costs, and secure the best technology solutions. From laptops to comprehensive data center solutions, we ensure your workplace is equipped to stay resilient and competitive. 

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SNAPSHOT: Unpredictable markets increase IT sourcing risk. Compucom’s strategic IT sourcing empowers your business to better navigate shifting conditions, optimize costs, and secure the best technology solutions. From laptops to comprehensive data center solutions, we ensure your workplace is equipped to stay resilient and competitive. 

Emma Mak, Staff Writer

Emma Mak • Staff Writer

“We are closely monitoring the current economic environment involving tariffs and the potential impact. The situation remains fluid and subject to change; however, as part of our ongoing efforts, we are actively engaged with our vast network of OEM partners to negotiate and research the most competitive pricing and technology options to mitigate impacts to our customers.”

Scott Ward, Compucom CBO

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Future-Ready IT: Strategies to Optimize, Adapt, and Lead Through Uncertainty https://www.compucom.com/future-ready-it-strategies-to-optimize-adapt-and-lead-through-uncertainty/ Thu, 08 May 2025 15:44:11 +0000 https://www.compucom.com/?p=8831 compucom-blog-Future-Ready-IT-Strategies-to-Optimize-Adapt-and-Lead-Through-UncertaintyIn a world full of uncertainty, your company can thrive by focusing on these five key areas: optimizing your IT infrastructure, navigating current IT challenges and trends, leveraging data for strategic decision-making, adopting strategic IT sourcing, and embracing innovative solutions. Turn uncertainty into a springboard for growth — and leave your competitors in the dust.

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SNAPSHOT: In the current landscape of uncertainty, your company can thrive by focusing on these five key areas: optimizing your IT infrastructure, navigating current IT challenges and trends, leveraging data for strategic decision-making, adopting strategic IT sourcing, and embracing innovative solutions. Turn uncertainty into a springboard for growth — and leave your competitors in the dust.

David Krauthamer, Staff Writer

David Krauthamer • Staff Writer

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